Global Support Reach With headquarters in Halifax and support centers in both Canada and the Dominican Republic, Blue Ocean offers comprehensive onshore and nearshore support options, making it an ideal partner for brands seeking geographically diverse customer care solutions, especially for clients with global customer bases.

Recognition & Credibility The company has received multiple prestigious awards, including Stevie Awards for Customer Experience and Contact Center Provider of the Year, along with a top sustainability ranking from EcoVadis. These accolades highlight its industry leadership and commitment to quality, positioning it as a trusted provider for brands prioritizing excellence.

Technological Competitiveness Blue Ocean utilizes advanced technologies like Salesforce and ArcGIS API, supporting high-volume multilingual programs in English, French, Spanish, and other languages. This demonstrates its capacity to implement sophisticated CRM and geographic solutions, appealing to clients with complex, tech-driven customer service needs.

Market Focus and Capabilities Specializing in high-touch, customized contact center solutions with PCI compliance and flexible program sizes, Blue Ocean is well-positioned to serve mid- to large-scale brands that require tailored, high-quality customer experience management across multiple channels and geographies.

Financial Potential With revenues in the range of ten to twenty-five million dollars and a robust employee base, Blue Ocean presents significant growth opportunities for expanding client portfolios, especially within industries valuing high-quality customer service and sustainable, award-winning operations.