Insights

Diverse Customer Base Fenwick's extensive multi-channel presence, including brick-and-mortar stores and an online platform, along with their focus on unique local store offerings and a growing hospitality segment, suggests a wide and varied customer base ripe for targeted marketing and personalized sales approaches.

Innovative Loyalty Program The launch of MyFenwick, a comprehensive loyalty scheme offering points, experiences, and exclusive benefits, creates opportunities to upsell, cross-sell, and engage high-value customers through tailored promotions and exclusive offers.

Seasonal Engagement Fenwick's emphasis on festive season events such as Christmas window displays and seasonal calendars indicates potential for seasonal product promotions, limited editions, and exclusive seasonal packages to boost holiday sales and customer return rates.

Strategic Partnerships Collaborations with partners like Newcastle United, Greggs, and The Glasshouse International highlight their interest in experience-driven marketing, opening avenues for co-branded product lines, event sponsorships, and experiential sales opportunities to enhance brand visibility.

Market Expansion Potential With a solid heritage, a significant number of stores across the UK, and growth initiatives such as eCommerce and experiential dining, Fenwick presents opportunities to target new demographic segments and regional markets through tailored offerings and strategic marketing campaigns.

Bentalls Tech Stack

Bentalls uses 8 technology products and services including Google Optimize, Bunny, Nosto Visual UGC, and more. Explore Bentalls's tech stack below.

  • Google Optimize
    A/B Testing
  • Bunny
    Content Delivery Network
  • Nosto Visual UGC
    Content Management System
  • OneTrust
    Cookie Compliance
  • Salesforce Service Cloud
    Live Chat
  • Microsoft
    Miscellaneous
  • Yotpo Reviews
    Online Review Management
  • Microsoft Azure
    Platform As A Service

Media & News

Bentalls's Email Address Formats

Bentalls uses at least 2 format(s):
Bentalls Email FormatsExamplePercentage
First.Last@fenwick.co.ukJohn.Doe@fenwick.co.uk
51%
FirstLast@fenwick.co.ukJohnDoe@fenwick.co.uk
41%
FirLast@fenwick.co.ukJohDoe@fenwick.co.uk
6%
First@fenwick.co.ukJohn@fenwick.co.uk
2%

Frequently Asked Questions

Where is Bentalls's headquarters located?

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Bentalls's main headquarters is located at 63 New Bond Street London, England w1s 1rq United Kingdom. The company has employees across 4 continents, including EuropeNorth AmericaAsia.

What is Bentalls's phone number?

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You can contact Bentalls's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Bentalls's official website and social media links?

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Bentalls's official website is careers.fenwick.co.uk and has social profiles on LinkedIn.

What is Bentalls's NAICS code?

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Bentalls's NAICS code is 44-45 - Retail Trade.

How many employees does Bentalls have currently?

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As of June 2026, Bentalls has approximately 1.4K employees across 4 continents, including EuropeNorth AmericaAsia. Key team members include Chief People Officer: S. G.Chief Trading Officer: J. W.Chief Commercial Officer (cco): A. K.. Explore Bentalls's employee directory with LeadIQ.

What industry does Bentalls belong to?

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Bentalls operates in the Retail industry.

What technology does Bentalls use?

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Bentalls's tech stack includes Google OptimizeBunnyNosto Visual UGCOneTrustSalesforce Service CloudMicrosoftYotpo ReviewsMicrosoft Azure.

What is Bentalls's email format?

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Bentalls's email format typically follows the pattern of First.Last@fenwick.co.uk. Find more Bentalls email formats with LeadIQ.

When was Bentalls founded?

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Bentalls was founded in 1882.

Bentalls

RetailEngland, United Kingdom1001-5000 Employees

Opening our first store in 1882, Fenwick is rich with heritage and history as the UK’s largest family-owned department store group. We are on an exciting journey, transforming the business to exceed the expectations of our customers, and we are always on the lookout for talent to join us.

We have 8 stores across the UK, differing in size and offering, specific to their local community. These stores are supported by our distribution centre, ensuring our fabulous product reaches our customers at the right time. 

Restaurants are another key focus for Fenwick and a strong growth area in our business.  We offer a wide variety of dining options to our customers across most of our stores.  From exquisite hand-made patisserie and baked goods at Mason + Rye to our Mediterranean inspired tapas restaurant and wine bar Fuego.  Fenwick has something for everyone and is a great place to start your hospitality career or hone your skills alongside our expert team.   
 
We are fortunate enough to say our 3 of our stores also house our functional teams, allowing for a truly collaborative approach.

In 2018, we launched our first eCommerce website and have been building on this ever since, setting up our historic business for a multichannel future. With exciting growth plans ahead of us, this is indeed a place of innovation, excitement and opportunity.

Section iconCompany Overview

Headquarters
63 New Bond Street London, England w1s 1rq United Kingdom
Phone number
NAICS Code
44-45 - Retail Trade
Founded
1882
Employees
1001-5000

Section iconFunding & Financials

  • $50M$100M

    Bentalls's revenue is estimated to be in the range of $50M$100M

Section iconFunding & Financials

  • $50M$100M

    Bentalls's revenue is estimated to be in the range of $50M$100M

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