What departments does BenchmarkPortal have?

BenchmarkPortal has employees across 2 departments including Customer Success, Consultant.

What is the largest department at BenchmarkPortal?

The largest department at BenchmarkPortal is Consultant with 2 employees.

Where are BenchmarkPortal employees located globally?

BenchmarkPortal has employees across 2 continents and 2 countries including Philippines, United States Of America.

How has BenchmarkPortal's team size changed over time?

BenchmarkPortal's team has grown from approximately 16 to 18 employees based on available data.

BenchmarkPortal Employee Directory

TelecommunicationsCalifornia, United States11-50 Employees

BenchmarkPortal operates in the telecommunications sector as a global provider of call center benchmarking, certification, training, and consulting. It maintains what is described as the world's largest database of call center metrics and applies evidence-based analysis to help managers improve operations. The company is based in Santa Barbara, California, and traces its roots to 1995, founded by Purdue University researchers; it is currently led by Bruce Belfiore.

Its services are designed for customer contact managers across industries seeking to boost efficiency and effectiveness. The organization offers educational programs and events, including The College of Call Center Excellence and an online industry talk show, CallTalk, as well as the annual Call Center Campus Week to share practical research. A Center of Excellence distinction was awarded to BenchmarkPortal in 2023, and in 2026 the company announced a collaboration with CallFinder to deliver its Learning Channel+ training content to CallFinder clients.

BenchmarkPortal Global Highlights

North America
42

United States Of America
42

Asia
1

Philippines
1

BenchmarkPortal's Leadership

M. M.
Relationship Manager
Mobile Phone
Email
D. P.
Senior Consultant
Mobile Phone
Email
E. J.
Senior Consultant
Mobile Phone
Email
M. F.
Agent Soft Skills
Mobile Phone
Email
A. R.
Mobile Phone
Email

BenchmarkPortal Employee Metrics

100%

50%

0%

2026

2025

Customer Success
Business
Consultant
Business Development
Accounting
Other

Contact profiles from BenchmarkPortal

Name

Title

Contact Info

Location

Last Update

M. M.
Relationship Manager
Mobile Phone
Email
May 25, 2025
D. P.
Senior Consultant
Mobile Phone
Email
Apr 19, 2026
E. J.
Senior Consultant
Mobile Phone
Email
Oct 16, 2024
M. F.
Agent Soft Skills
Mobile Phone
Email
May 25, 2025
A. R.
Mobile Phone
Email
Jul 19, 2023

Frequently Asked Questions

What is BenchmarkPortal known for?

BenchmarkPortal was founded in 1995 operates in the Telecommunications industry; you can contact the main corporate office by phone at

+1-800-214-****

. Explore BenchmarkPortal's company overview page for more information.

What is BenchmarkPortal's most common email format?

BenchmarkPortal employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more BenchmarkPortal email formats with LeadIQ.

How many employees does BenchmarkPortal have currently?

BenchmarkPortal has approximately 27 employees as of July 2026. These team members are located across 2 continents, including North AmericaAsia.

Who are BenchmarkPortal's key employees and leadership?

As of July 2026, BenchmarkPortal's key employees include:

Relationship Manager: M. M.
Senior Consultant: D. P.
Senior Consultant: E. J.
Agent Soft Skills: M. F.
: A. R.

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BenchmarkPortal Employee Directory

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