Insights

AI Driven Efficiency Highlight Capacity's AI powered omnichannel platform that reduces support costs and improves knowledge access, emphasizing agentic LLM analytics and AI post-call insights enabled by recent acquisitions such as Lang.ai and Starmind to deliver measurable ROI for high-volume contact centers and help desks.

Strategic Ecosystem Leverage Capacity's expanding ecosystem including partnerships with Etech Global Services and acquisitions of Lang.ai, Starmind, Creovai and KLaunch to create cross-sell opportunities for enterprise clients seeking a broader analytics, agent assist and QA capability.

Growing Demand Capitalize on Capacity reaching over $100M ARR as evidence of strong market demand for AI driven omnichannel support automation, targeting mid to large organizations with multi-channel support needs and high service level requirements.

Tech Stack Edge Promote ease of integration with Genesys Cloud, JumpCloud, Redis, InVision and Atlassian Confluence to IT teams, enabling faster onboarding and lower deployment risk for existing contact center environments.

Global Vertical Focus Align with Capacity’s verticals including government, healthcare, nonprofit and sports and entertainment through KLaunch and other acquisitions, while focusing on UK/EU markets for regional compliance and local support.

Similar companies to Awaken Intelligence, a Capacity company

Awaken Intelligence, a Capacity company Tech Stack

Awaken Intelligence, a Capacity company uses 8 technology products and services including InVision, Redis, Cart Functionality, and more. Explore Awaken Intelligence, a Capacity company's tech stack below.

InVision
Communication And Collaboration
Redis
Database
Cart Functionality
E-commerce
JumpCloud
IT Infrastructure
Genesys Cloud
Marketing Automation
Onsen UI
Software Development
CSS
Web Tools And Plugins
Atlassian Confluence
Wikis

Media & News

Awaken Intelligence, a Capacity company's Email Address Formats

Awaken Intelligence, a Capacity company uses at least 2 format(s):

Awaken Intelligence, a Capacity company Email Formats	Example	Percentage
First.Last@awaken.io	John.Doe@awaken.io	95%
First@awaken.io	John@awaken.io	5%
First.Last@capacity.com	John.Doe@capacity.com	88%
Last@capacity.com	Doe@capacity.com	8%
First@capacity.com	John@capacity.com	4%

Frequently Asked Questions

Where is Awaken Intelligence, a Capacity company's headquarters located?

Awaken Intelligence, a Capacity company's main headquarters is located at 68 Basepoint Ipswich, England ip3 9bf United Kingdom. The company has employees across 2 continents, including EuropeOceania.

What is Awaken Intelligence, a Capacity company's official website and social media links?

Awaken Intelligence, a Capacity company's official website is capacity.com and has social profiles on LinkedIn Crunchbase.

What is Awaken Intelligence, a Capacity company's NAICS code?

Awaken Intelligence, a Capacity company's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Awaken Intelligence, a Capacity company have currently?

As of June 2026, Awaken Intelligence, a Capacity company has approximately 1 employees across 2 continents, including EuropeOceania. Key team members include Country Manager: S. R.Sales Development Representative: M. J.Qa Engineer: H. J. T.. Explore Awaken Intelligence, a Capacity company's employee directory with LeadIQ.

What industry does Awaken Intelligence, a Capacity company belong to?

Awaken Intelligence, a Capacity company operates in the IT Services and IT Consulting industry.

What technology does Awaken Intelligence, a Capacity company use?

Awaken Intelligence, a Capacity company's tech stack includes InVisionRedisCart FunctionalityJumpCloudGenesys CloudOnsen UICSSAtlassian Confluence.

What is Awaken Intelligence, a Capacity company's email format?

Awaken Intelligence, a Capacity company's email format typically follows the pattern of First.Last@awaken.io. Find more Awaken Intelligence, a Capacity company email formats with LeadIQ.

Awaken Intelligence, a Capacity company

IT Services and IT ConsultingEngland, United Kingdom0-1 Employees

Awaken Intelligence, a Capacity company, operates in the IT services and IT consulting industry. It is based at 68 Basepoint Ipswich, IP3 9BF, United Kingdom. The organization has a very small headcount, with 0-1 employees. As part of Capacity, Awaken provides cloud-based software that automates multi-channel support workflows and aims to lower support costs, improve knowledge access, and raise efficiency through practical and generative AI. The solution is developed by experienced customer service professionals and is intended for contact centers, as well as help desks and inside sales teams; its website is capacity.com.