Auraya

IT Services and IT ConsultingAustralia11-50 Employees

Auraya is a voice intelligence company with the mission of empowering people and organizations to interact and engage with convenience and security in all channels and languages. Auraya develops its next generation voice biometric AI to deliver easy-to-use and highly secure speaker recognition and fraud detection capabilities. Auraya provides its technology to a global network of accredited experts who incorporate Auraya's voice biometric technology into secure, customer-facing applications and fraud detection solutions. The ecosystem of partners delivers solutions in all industries including government, education, healthcare, financial services, retail services, and telecommunications.

Auraya is a group of highly motivated specialists driven by the desire to provide the best voice biometric technology to organizations. Auraya’s commitment to its shared vision, combined with the high degree of trust and respect for each other, enables creative and meaningful collaboration in transforming the human voice into a secure and convenient key to identity verification.

Powered by Auraya’s ArmorVoxᵀᴹ AI, EVA is a voice biometric solution for any contact center platform. EVA delivers secure yet convenient identity verification and fraud prevention. EVA provides a frictionless customer experience by removing the need for PINs, passwords, or secret information to prove user identity. EVA enables both active and passive enrolment and verification in the IVA and during agent conversations and an intuitive agent interface. 

 EVA uses open API’s to seamlessly integrate with all cloud based and on premise contact center platforms. EVA has out of the Box configurations to enable same day deployments with Amazon Connect, GenesysCloud, Five9, 8x8, Twilio and an ever increasing suite of CCaaS platforms.

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