Insights

AIDriven CX Astute, now Emplifi, specializes in AI-driven customer engagement and unified customer views, presenting an opportunity to upsell enterprise-grade AI capabilities and advanced NLP/ANI solutions to large brands seeking smarter, faster customer service.

OmniChannel Strength With strength in omni-channel engagement and social listening, there is a clear cross-sell path to brands needing cohesive multichannel support, including social media, messaging, and knowledge management enhancements.

VoC & Insights Given a track record in Voice of the Customer and actionable insights, propose services that turn feedback into product and marketing improvements for clients aiming to reduce churn and increase lifetime value.

Strong Growth & Awards Revenue scale and recognition, including Frost & Sullivan awards and AI Breakthrough honors, signal stability and credibility that can ease executive-level outreach for larger deals or expansion into new divisions.

Acquisition Momentum Past mergers and acquisitions to form Emplifi suggest readiness for in-market consolidation conversations, offering integration-friendly CX platforms and migration services to potential clients seeking modernization.

Similar companies to Astute (Now Emplifi)

Astute (Now Emplifi) Tech Stack

Astute (Now Emplifi) uses 8 technology products and services including Hotjar, Kubernetes, NetSuite, and more. Explore Astute (Now Emplifi)'s tech stack below.

Media & News

Astute (Now Emplifi)'s Email Address Formats

Astute (Now Emplifi) uses at least 4 email formats:
Astute (Now Emplifi) Email FormatsExamplePercentage
First.Last@astutesolutions.comJohn.Doe@astutesolutions.com
66%
FLast@astutesolutions.comJDoe@astutesolutions.com
28%
FirstLas@astutesolutions.comJohnDoe@astutesolutions.com
4%
FirstLast@astutesolutions.comJohnDoe@astutesolutions.com
2%

Frequently Asked Questions

What is Astute (Now Emplifi)'s phone number?

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You can contact Astute (Now Emplifi)'s main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Astute (Now Emplifi)'s official website and social media links?

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Astute (Now Emplifi)'s official website is astutesolutions.com and has social profiles on LinkedIn and Crunchbase.

How much revenue does Astute (Now Emplifi) generate?

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As of October 2026, Astute (Now Emplifi)'s annual revenue is estimated to be $250M - $500M.

What is Astute (Now Emplifi)'s SIC code and NAICS code?

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Astute (Now Emplifi)'s SIC code is 7372 - Prepackaged Software and NAICS code is 5112 - Software Publishers.

How many employees does Astute (Now Emplifi) have currently?

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As of October 2026, Astute (Now Emplifi) has approximately 131 employees across 5 continents, including North America, Asia and Europe. Key team members include Chief Executive Officer: O. B., Chief Operating Officer: R. C. and Owner: A. C. Explore Astute (Now Emplifi)'s employee directory with LeadIQ.

What industry does Astute (Now Emplifi) belong to?

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Astute (Now Emplifi) operates in the Software Development industry.

What technology does Astute (Now Emplifi) use?

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Astute (Now Emplifi)'s tech stack includes Hotjar, Kubernetes, NetSuite, Microsoft Dynamics, ZoomInfo, WP Engine, Puppet and Adobe Creative Suite.

What is Astute (Now Emplifi)'s email format?

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Astute (Now Emplifi)'s email format typically follows the pattern of First.Last@astutesolutions.com. Find more Astute (Now Emplifi) email formats with LeadIQ.
Astute (Now Emplifi) logo

Astute (Now Emplifi)

Software DevelopmentOhio, United States51-200 Employees

Astute Solutions is a software development company based in Columbus, Ohio, that builds AI-driven software to support consumer engagement. The firm aims to help major brands improve customer service efficiency, protect brand integrity, and increase customer loyalty by blending human and artificial intelligence across customer interactions and channels.

Its client base comprises leading consumer brands seeking deeper customer understanding, faster resolution of issues, and better access to information for customers, agents, employees, and partners. With more than twenty years in the field, the company offers CRM, knowledge management, and customer interaction capabilities and emphasizes capturing customer insights to inform product, marketing, and process improvements. In 2021, Astute Solutions merged with Socialbakers UK Limited to form the Emplifi brand.

Section iconCompany Overview

Phone number
SIC Code
7372 - Prepackaged Software
NAICS Code
5112 - Software Publishers
Employees
51-200

Section iconFunding & Financials

  • $250M - $500M

    Astute (Now Emplifi)'s revenue is estimated to be in the range of $250M - $500M

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