IT modernization Ann Arbor Charter Township already relies on Microsoft 365, indicating openness to cloud-based collaboration. A managed IT services package focusing on security, compliance, and 24/7 monitoring would support a very small team and reduce risk while freeing staff to focus on governance and public services.

Digital permitting The township has active development agreements and a history of enforcing permits, suggesting a strong opportunity for digital permitting, code enforcement and case management tools that integrate with forms and notifications. Such solutions can streamline permit tracking, inspections, and enforcement workflows while improving transparency for residents and contractors.

Procurement governance Given oversight of development agreements and supplier interactions, contracts management and procurement workflow automation could shorten procurement cycles, improve contract compliance, and provide auditable processes that support potential future regulatory inquiries or disputes.

Citizen engagement With an official website and events calendar, there is potential to expand citizen-facing services through online service requests, meeting agendas and minutes, open data portals, and secure online payments to boost accessibility and engagement.

Security compliance Enhancing security posture with vulnerability management, data backup, incident response, and compliance consulting would help protect sensitive records and align governance practices with municipal requirements while keeping operations resilient given the limited internal IT resources.