Airportr Technologies Email Format
IT Services and IT ConsultingEngland, United Kingdom11-50 Employees
Airportr pioneered Baggage-as-a-Service to address one of aviation’s most complex and resource-intensive operational challenges: baggage handling. By enabling airlines to collect and check bags before passengers reach the airport and deliver them directly to their destination, we turn baggage from a cost centre into a convenient, revenue-generating part of the travel journey. Our model reduces congestion, eases peak staffing pressure, and improves predictability in constrained airport environments, while making travel easier for passengers. The Baggage-as-a-Service platform coordinates baggage movement from the doorstep to the aircraft and back, leveraging existing logistics networks and supply partners connected via its technology layer. Moving key handling steps outside the airport reduces congestion and mishandling, improves passenger satisfaction, and delivers measurable operational and financial impact. Airlines and airports offering the service improve terminal and operational efficiency, increase NPS, and gain greater control over how checked baggage is delivered and experienced by passengers. We already handle more than one million bags each year, with 92% of users reporting an improved travel experience and 42% repeat usage. The platform is live across 10+ airlines and supports coverage across 280+ airports in the U.S. and EMEA through an established logistics and handling network. We work with leading airlines, including Austrian Airlines, British Airways, easyJet, Lufthansa, Singapore Airlines, SWISS and Virgin Atlantic, and are supported by a global network of logistics and ground-handling partners.