Advanced Customer Services Employee Directory
Advertising ServicesMichigan, United States51-200 Employees
Advanced Customer Services is a provider of third-party call center and contact center services, offering inbound and outbound operations such as customer service, help desk support, direct marketing, lead generation, and appointment setting. The company emphasizes a full suite of BPO contact center capabilities across voice, mail, email, chat, and web channels, aimed at serving both B2B and B2C enterprises. A notable focus is on marketing and sales for extended warranties and service plans for retailers, manufacturers, or third-party warranty administrators, along with comprehensive customer service for warranty service requests. Based in Troy, Michigan, the firm operates across multiple centers located in Michigan, Ohio, Tennessee, Florida, and South Carolina, positioning itself within the advertising services sector as a regional multi-site contact center provider. The organization serves businesses seeking outsourced customer care and warranty-related support, leveraging a nationwide footprint to support scalable contact center operations.