Target SMBs ActivPC serves small to mid-size businesses in Northeast Ohio, specializing in outsourced IT. Potential sales opportunity: approach regional small business networks, co-working spaces, and industry associations to offer proactive IT management and cost-effective support that replaces in-house staff.

Proactive Support The company emphasizes proactive maintenance and rapid issue resolution with a no-‘no’ policy and money-back guarantee. Sales angle: position as a low-risk, high-confidence IT partner that reduces downtime and protects profitability through proactive monitoring and preventive services.

Complete IT Outsourcing They position themselves as the IT department for clients with 5 to 500 PCs, appealing to businesses looking to avoid full-time IT overhead. Opportunity: upsell bundled managed services, cloud-based backup, security, and end-user support packages to consolidate IT spend under one vendor.

Tech Stack Leverage Utilizes AWS, Microsoft 365, WordPress, Shopify, and SendGrid, indicating capability to manage cloud, collaboration, and e-commerce environments. Cross-sell to clients with online presence or cloud workloads, offering migrations, security hardening, and ongoing administrative services.

Growth Signals Revenue is in the multi-million range with recent hires in 2018-2019 and a 100% money-back guarantee. Sales play: target businesses undergoing growth or ERP/email/document workflow upgrades, offering scalable support as their IT complexity increases and support needs grow.