Active Telesource

Outsourcing and Offshoring ConsultingOregon, United States51-200 Employees

Active TeleSource is a mid-sized provider in the outsourcing and offshoring consulting sector that focuses on customer communications and contact center operations. It supports clients in engaging with their customers by leveraging an adaptable contact center platform and ongoing collaboration with clients. The company seeks to initiate positive customer interactions at the outset of relationships and maintain engagement throughout the customer lifecycle, aiming for efficiency and consistency.

Its client base includes utilities (gas, electric, and water), financial services, healthcare, sustainable energy nonprofits, and municipal or government agencies. Based in Milwaukie, Oregon, Active TeleSource emphasizes in-house development capabilities, allowing platform enhancements and customizations without reliance on external vendors, which can influence pricing and flexibility.

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