AboutFace Corp. Email Format

Market ResearchGeorgia, United States11-50 Employees

AboutFace Corp. is a market research firm that helps CEOs and their leadership teams develop customer-centered strategies designed to engage customers in meaningful ways. The company focuses on mystery shopping, marketing research, and customer experience strategy, turning insights into practical actions for sales and service interactions. Over the past 17 years, AboutFace has supported the measurement and improvement of performance among sales and service personnel, aiming to strengthen customer experiences.

Based in Atlanta, Georgia, the firm concentrates on helping organizations and teams reach their potential through evidence-based approaches to customer experience. It positions itself as a partner for leadership teams seeking actionable, customer-focused strategies grounded in real-world interactions. In addition to client work, AboutFace owns the ACES (Advanced Customer Experience Strategy) LinkedIn Group, underscoring its active involvement in industry discussions around customer experience.

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